Enhancing Chatbot Experiences with Salesforce’s New Einstein Service Agent
Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent…
4 months ago
How can Salesforce Financial Services Cloud benefit the insurance industry?
Salesforce Financial Services Cloud (FSC) offers a powerful solution to manage policies, claims, quotes, and…
5 months ago
Top 10 Security Vulnerabilities in CRM Systems
CRM systems help businesses manage customer data and streamline operations. This article delves into the…
5 months ago
Salesforce Enhanced Revenue Lifecycle Management with New Features
Salesforce today announced new Revenue Lifecycle Management capabilities that enable businesses to scale and automate…
5 months ago
Salesforce Events in July 2024
Salesforce events are organized to educate and showcase new products/features to clients, developers, partners, and…
5 months ago
10 Ways AI is Revolutionizing Medical Diagnostics
Artificial intelligence is transforming medical diagnostics and treatment, providing examples and insights into the technology's…
5 months ago
CXone Mpower: The Ultimate AI Offering for CX Professionals
NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will…
5 months ago
Enhancing User Security using Salesforce Multi-Factor Authentication
Salesforce Multi-Factor Authentication is additional security measure to authenticate user using two or more forms…
5 months ago
London Calling: Salesforce’s AI Investment in the UK
Salesforce's AI investment in the UK is a great move to accelerate AI innovations. UK…
6 months ago
AI transforming customer service in the retail Sector
AI transforming customer service in retail sector. Customer service space changing the way businesses engage…
6 months ago