CXone Mpower: The Ultimate AI Offering for CX Professionals

NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will…

Enhancing User Security using Salesforce Multi-Factor Authentication

Salesforce Multi-Factor Authentication is additional security measure to authenticate user using two or more forms…

London Calling: Salesforce’s AI Investment in the UK

Salesforce's AI investment in the UK is a great move to accelerate AI innovations. UK…

AI transforming customer service in the retail Sector

AI transforming customer service in retail sector. Customer service space changing the way businesses engage…

Enhancing Operations with AI in CRM for Small Businesses

CRM systems that have been enhanced with Artificial intelligence (AI in CRM) may significantly enhance…

10 Best CRM Software for Small Businesses

CRM software is essential in the fast-paced world of small business operations. These systems provide…

Salesforce Events in Jun 2024

Salesforce Events are organized every month to educate and showcase new products/features to clients, developers,…

Quick Start Guide to FolkCRM for Beginners

FolkCRM is a comprehensive CRM designed to manage relationships across sales, marketing, recruiting, fundraising, partnerships,…

24 Types of Salesforce Clouds and Their Key Features

Salesforce Clouds assist companies in increasing sales, streamlining operations, handling customer interaction and enhancing customer…

Tips for Choosing the Right Zoho CRM Pricing

Choosing right Zoho CRM pricing plan is determined by a number of factors, including your…