Top 5 API Mocking Tools for CRM Professionals

API mocking tools are critical during the development and testing stages of CRM (Customer Relationship…

5 Tips to Successfully Implement Salesforce CRM in the Health Industry

Salesforce CRM implementation in the health business demands careful consideration of specific regulatory, operational, and…

Salesforce Launches Trusted Generative AI for Customers in Slack

Salesforce announced Slack AI, a trusted and intuitive generative AI experience that is integrated seamlessly…

How will AI change the user experience in CRM systems?

AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.

Gartner Magic Quadrant for Personalization Engines 2023

Gartner Magic Quadrant for Personalization Engines are software that personalise content, and recommendations for specific…

Optimizing Retail Operations with New Salesforce Data and AI

Salesforce revealed new data and AI-powered solutions to improve the whole shopping experience today at…

The Future of Customer Experience: 5 Trends for 2024

Customer Experience is evolving every day with the rise of technology, demand for a better…

Empower Your Business with Zoho Creator No-Code App Platform

Zoho Creator is a platform for low-code application development that enables customers to create business…

Unleashing the Power of Salesforce Service Cloud

Salesforce Service Cloud is a powerful platform that enables organisations of all sizes to provide…

Salesforce Signs Agreement to Acquire Spiff

Salesforce has entered into a formal agreement to purchase Utah-based company Spiff. Spiff is a…