10 Key Benefits of Experience Cloud in Salesforce Service Cloud

Experience Cloud is critical to improving the capabilities of Salesforce Service Cloud by expanding its…

10 Free CRM Applications That Will Boost Your Productivity

A Free CRM applications is essentially a system that allows businesses to manage customer data…

Elevate Your CRM App with Salesforce Einstein 1 Studio

Salesforce announced the release of Einstein 1 Studio, a collection of low-code tools that let…

Top 5 API Mocking Tools for CRM Professionals

API mocking tools are critical during the development and testing stages of CRM (Customer Relationship…

5 Tips to Successfully Implement Salesforce CRM in the Health Industry

Salesforce CRM implementation in the health business demands careful consideration of specific regulatory, operational, and…

Salesforce Launches Trusted Generative AI for Customers in Slack

Salesforce announced Slack AI, a trusted and intuitive generative AI experience that is integrated seamlessly…

How will AI change the user experience in CRM systems?

AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.

Gartner Magic Quadrant for Personalization Engines 2023

Gartner Magic Quadrant for Personalization Engines are software that personalise content, and recommendations for specific…

Optimizing Retail Operations with New Salesforce Data and AI

Salesforce revealed new data and AI-powered solutions to improve the whole shopping experience today at…

The Future of Customer Experience: 5 Trends for 2024

Customer Experience is evolving every day with the rise of technology, demand for a better…