Dhanik Sahni

Dhanik Sahni is a seasoned Salesforce Architect with over 15 years of experience in architecting and implementing robust CRM solutions for businesses of all sizes. With a deep understanding of Salesforce's capabilities and a passion for leveraging technology to drive business growth, hehave become a trusted expert in the field.

Understanding Zoho CRM Plus: Benefits for Businesses in Cost and Adoption

Discover how Zoho CRM Plus enhances customer relationships, boosts sales, and offers cost-effective solutions for…

Top CRM Trends for 2025 to Drive Business Success and Growth

Explore the top CRM trends for 2024, from AI and IoT integration to hyper-personalization, and…

How to Develop a Data Strategy for Your Business

A data strategy aligns data with business goals, transforming it into innovation. CRMs like Salesforce…

How to Optimize Role of Data in Modern Contact Centers

This article delves into what data in modern contact centres entails, the importance of role…

Salesforce Recognized as a Leader in Gartner® Magic Quadrant for B2B Marketing Automation

Salesforce has been named a Leader in the Gartner® Magic Quadrant™ for B2B Marketing Automation…

Top 10 Free Telephony Tools for CRM Applications

Telephony tools are essential in streamlining communication and improving customer relationships. This post will list…

Discover Future of Customer Engagement with Salesforce Agentforce

Salesforce recently launched Agentforce to streamline customer and employee interaction within each Salesforce cloud. This…

How to Optimize Salesforce CRM for Better ROI

Salesforce CRM is a powerful tool that can help a company grow. To get the…

The Ultimate Guide to Financial CRM Applications in 2024

This guide dives deep into the world of top financial CRM applications, providing a comprehensive…

The Ultimate Features for Your Financial Services CRM

This guide delves into the top five essential features that a financial services CRM must…