CRM News

Salesforce Recognized as a Leader in Gartner® Magic Quadrant for B2B Marketing Automation

Salesforce has been named a Leader in the Gartner® Magic Quadrant™ for B2B Marketing Automation…

Driving Success: Salesforce and Workday Join Forces

Salesforce and Workday announce a partnership to assist businesses in managing their people and finances…

Enhancing Chatbot Experiences with Salesforce’s New Einstein Service Agent

Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent…

Salesforce Enhanced Revenue Lifecycle Management with New Features

Salesforce today announced new Revenue Lifecycle Management capabilities that enable businesses to scale and automate…

CXone Mpower: The Ultimate AI Offering for CX Professionals

NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will…

London Calling: Salesforce’s AI Investment in the UK

Salesforce's AI investment in the UK is a great move to accelerate AI innovations. UK…

Mastercard and Salesforce Unveil New Integration to Revolutionize Transaction Disputes

Mastercard and Salesforce have announced a new integration to improve the customer experience and expedite…

Elevate Your CRM App with Salesforce Einstein 1 Studio

Salesforce announced the release of Einstein 1 Studio, a collection of low-code tools that let…

Optimizing Retail Operations with New Salesforce Data and AI

Salesforce revealed new data and AI-powered solutions to improve the whole shopping experience today at…

Salesforce Signs Agreement to Acquire Spiff

Salesforce has entered into a formal agreement to purchase Utah-based company Spiff. Spiff is a…