Types of Customer Relationship Management (CRM) systems
Customer Relationship Management (CRM) refers to the strategies, practices, and technology used by businesses to…
1 year ago
CRM System
Why is Customer Experience crucial for Enterprise Success?
Customer Experience (CX) is the term used to describe how a consumer feels about a…
1 year ago
What is Social CRM?
Social Customer Relationship Management (Social CRM) is an organisational approach and technology solution that integrates…
1 year ago