AI and Automation

Salesforce Recognized as a Leader in Gartner® Magic Quadrant for B2B Marketing Automation

Salesforce has been named a Leader in the Gartner® Magic Quadrant™ for B2B Marketing Automation…

Driving Success: Salesforce and Workday Join Forces

Salesforce and Workday announce a partnership to assist businesses in managing their people and finances…

Enhancing Chatbot Experiences with Salesforce’s New Einstein Service Agent

Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent…

CXone Mpower: The Ultimate AI Offering for CX Professionals

NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will…

Unleashing the Power of Salesforce Service Cloud

Salesforce Service Cloud is a powerful platform that enables organisations of all sizes to provide…