Enhancing Chatbot Experiences with Salesforce’s New Einstein Service Agent
Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent…
4 months ago
AI Investment
CXone Mpower: The Ultimate AI Offering for CX Professionals
NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will…
5 months ago
London Calling: Salesforce’s AI Investment in the UK
Salesforce's AI investment in the UK is a great move to accelerate AI innovations. UK…
6 months ago