AI Investment

Enhancing Chatbot Experiences with Salesforce’s New Einstein Service Agent

Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent…

CXone Mpower: The Ultimate AI Offering for CX Professionals

NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will…

London Calling: Salesforce’s AI Investment in the UK

Salesforce's AI investment in the UK is a great move to accelerate AI innovations. UK…