AI

Salesforce Recognized as a Leader in Gartner® Magic Quadrant for B2B Marketing Automation

Salesforce has been named a Leader in the Gartner® Magic Quadrant™ for B2B Marketing Automation…

Discover Future of Customer Engagement with Salesforce Agentforce

Salesforce recently launched Agentforce to streamline customer and employee interaction within each Salesforce cloud. This…

Driving Success: Salesforce and Workday Join Forces

Salesforce and Workday announce a partnership to assist businesses in managing their people and finances…

Enhancing Chatbot Experiences with Salesforce’s New Einstein Service Agent

Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent…

CXone Mpower: The Ultimate AI Offering for CX Professionals

NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will…

Enhancing Operations with AI in CRM for Small Businesses

CRM systems that have been enhanced with Artificial intelligence (AI in CRM) may significantly enhance…

How will AI change the user experience in CRM systems?

AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.

HubSpot Empowers B2B Growth: Acquisition of Clearbit Unleashes Dynamic Possibilities!

HubSpot has finalised the purchase of Clearbit, a B2B "data activation" platform provider to strengthen…

HCL Tech to accelerate digital transformation with Salesforce

HCL Tech will accelerate digital transformation of Banco do Brasil, one of the biggest financial…