How to Optimize Role of Data in Modern Contact Centers
This article delves into what data in modern contact centres entails, the importance of role…
2 months ago
artificial intelligence
Enhancing Operations with AI in CRM for Small Businesses
CRM systems that have been enhanced with Artificial intelligence (AI in CRM) may significantly enhance…
7 months ago
How will AI change the user experience in CRM systems?
AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.
11 months ago
Optimizing Retail Operations with New Salesforce Data and AI
Salesforce revealed new data and AI-powered solutions to improve the whole shopping experience today at…
11 months ago
HCL Tech to accelerate digital transformation with Salesforce
HCL Tech will accelerate digital transformation of Banco do Brasil, one of the biggest financial…
1 year ago