CRM News

Salesforce Design Days 2023 – Beacon Of Creativity And Connectivity

Salesforce Design Days is an annual worldwide design conference organized by the Salesforce India Industries…

Salesforce Named a Leader in the 2023 Gartner Magic Quadrant for Multichannel Marketing Hubs

MMHs, or multichannel marketing hubs, are all-inclusive marketing platforms. Gartner named Salesforce a Leader in…

Types of Customer Relationship Management (CRM) systems

Customer Relationship Management (CRM) refers to the strategies, practices, and technology used by businesses to…

Salesforce announced Life Sciences Cloud for Pharma and  MedTech

Salesforce introduced Life Sciences Cloud, a trusted, safe system for pharmaceutical (Pharma) and medical technology…

Energy Services Provider Sunnova Use Salesforce to Make Renewable Energy More Accessible

Sunnova automates its operations by combining Salesforce automation and AI services with MuleSoft and Service…

Why is Customer Experience crucial for Enterprise Success?

Customer Experience (CX) is the term used to describe how a consumer feels about a…

Salesforce Named a Leader in the Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms

Salesforce Named a Leader in the Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms for…

NetSuite Announce New Generative AI-powered Capabilities

Oracle NetSuite unveiled a number of new product innovations designed to assist businesses in cutting…

MuleSoft Named a Leader in the 2023 Gartner Magic Quadrant for API Management

API management technologies and practices are crucial for enterprises. MuleSoft Named a Leader in the…

What is Social CRM?

Social Customer Relationship Management (Social CRM) is an organisational approach and technology solution that integrates…