CRM News

What is Social CRM?

Social Customer Relationship Management (Social CRM) is an organisational approach and technology solution that integrates…

Top 10 Sales Force Automation Platforms in 2023

Sales Force Automation (SFA) platforms are essential tools for businesses sales processes. This post will…

SugarCRM Releases Generative AI Capabilities for Midmarket CRM

SugarCRM has introduced Generative AI capabilities to help midmarket customers improve their CRM platforms.

Salesforce Named a Leader in GartnerĀ® Magic Quadrant

Salesforce has been named a Leader in the GartnerĀ® Magic Quadrant for B2B Marketing Automation…