Data Cloud

Optimizing Retail Operations with New Salesforce Data and AI

Salesforce revealed new data and AI-powered solutions to improve the whole shopping experience today at…

Salesforce Service Cloud Gains Intelligence Through New AI-Powered Perceptions

Salesforce introduced Service Intelligence, a powerful new analytics app for Service Cloud to increase agent…

Salesforce Named a Leader in the 2023 Gartner Magic Quadrant for Multichannel Marketing Hubs

MMHs, or multichannel marketing hubs, are all-inclusive marketing platforms. Gartner named Salesforce a Leader in…