Enhancing Chatbot Experiences with Salesforce’s New Einstein Service Agent
Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent…
4 months ago
Generative AI
London Calling: Salesforce’s AI Investment in the UK
Salesforce's AI investment in the UK is a great move to accelerate AI innovations. UK…
5 months ago
Elevate Your CRM App with Salesforce Einstein 1 Studio
Salesforce announced the release of Einstein 1 Studio, a collection of low-code tools that let…
8 months ago
How will AI change the user experience in CRM systems?
AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.
9 months ago
Optimizing Retail Operations with New Salesforce Data and AI
Salesforce revealed new data and AI-powered solutions to improve the whole shopping experience today at…
10 months ago
Unleashing the Power of Salesforce Service Cloud
Salesforce Service Cloud is a powerful platform that enables organisations of all sizes to provide…
11 months ago
Salesforce Recognized Leader in Gartner Magic Quadrant for CRM Customer Engagement Center
CRM Customer Engagement Center is used to describe software solutions that are used to engage…
12 months ago
Why CRM System is required for Business?
primary purpose of CRM System is to strengthen existing customer connections, attract new customers, streamline…
1 year ago
SAP Released New CX Generative AI Capabilities to Boost Customer Experiences
SAP has introduced new CX generative AI capabilities across its SAP Customer Experience portfolio, including…
1 year ago
Infor Customer Combilift Named a Winner in SuperNova Awards
Constellation Research has recognized Infor customer Combilift with a 2023 SuperNova Award for leadership in…
1 year ago