How will AI change the user experience in CRM systems?
AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.
5 months ago
Salesforce
Gartner Magic Quadrant for Personalization Engines 2023
Gartner Magic Quadrant for Personalization Engines are software that personalise content, and recommendations for specific…
5 months ago
Optimizing Retail Operations with New Salesforce Data and AI
Salesforce revealed new data and AI-powered solutions to improve the whole shopping experience today at…
6 months ago
Unleashing the Power of Salesforce Service Cloud
Salesforce Service Cloud is a powerful platform that enables organisations of all sizes to provide…
6 months ago
Salesforce Signs Agreement to Acquire Spiff
Salesforce has entered into a formal agreement to purchase Utah-based company Spiff. Spiff is a…
6 months ago
Scheduled Salesforce Events and Meetings for January 2024
Salesforce organises several that provide chances to network, learn, and stay up to date. This…
7 months ago
Unveiling the Key Features and Functionalities of Salesforce Health Cloud
Salesforce Health Cloud is a CRM platform designed exclusively for healthcare professionals and organisations. Its…
7 months ago
Accenture’s Acquisition of Incapsulate: Strengthening Expertise in Digital Transformation
Accenture has Acquired Incapsulate, a renowned digital transformation consulting business focused on Salesforce solutions for…
7 months ago
Discover the Best Financial Service Cloud Apps on AppExchange
Financial Service Cloud Apps aims to streamline operations, improve client interaction, and boost overall efficiency…
7 months ago
Salesforce Recognized Leader in Gartner Magic Quadrant for CRM Customer Engagement Center
CRM Customer Engagement Center is used to describe software solutions that are used to engage…
7 months ago