Service Cloud

24 Types of Salesforce Clouds and Their Key Features

Salesforce Clouds assist companies in increasing sales, streamlining operations, handling customer interaction and enhancing customer…

Salesforce Recognized Leader in Gartner Magic Quadrant for CRM Customer Engagement Center

CRM Customer Engagement Center is used to describe software solutions that are used to engage…

Salesforce Service Cloud Gains Intelligence Through New AI-Powered Perceptions

Salesforce introduced Service Intelligence, a powerful new analytics app for Service Cloud to increase agent…