Top CRM Trends for 2025 to Drive Business Success and Growth
Explore the top CRM trends for 2024, from AI and IoT integration to hyper-personalization, and…
2 weeks ago
Social CRM
Types of Customer Relationship Management (CRM) systems
Customer Relationship Management (CRM) refers to the strategies, practices, and technology used by businesses to…
1 year ago
What is Social CRM?
Social Customer Relationship Management (Social CRM) is an organisational approach and technology solution that integrates…
1 year ago