Explore the top CRM trends for 2024, from AI and IoT integration to hyper-personalization, and learn how they drive business success!
Month: November 2024
A data strategy aligns data with business goals, transforming it into innovation. CRMs like Salesforce or HubSpot, analyze, and enhance data management.
This article delves into what data in modern contact centres entails, the importance of role of data, and real-world examples to demonstrate its significance.