A data strategy aligns data with business goals, transforming it into innovation. CRMs like Salesforce or HubSpot, analyze, and enhance data management.

This article delves into what data in modern contact centres entails, the importance of role of data, and real-world examples to demonstrate its significance.

Salesforce has been named a Leader in the Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms, reaffirming its position as a market leader

Telephony tools are essential in streamlining communication and improving customer relationships. This post will list out top 10 free telephony tools in market.

Salesforce recently launched Agentforce to streamline customer and employee interaction within each Salesforce cloud. This post will explain Agentforce agent.

Salesforce CRM is a powerful tool that can help a company grow. To get the most out of Salesforce, you need a method, careful planning, and ongoing improvement.

This guide dives deep into the world of top financial CRM applications, providing a comprehensive overview of the industry’s current trends and features.

This guide delves into the top five essential features that a financial services CRM must have, providing detailed examples to demonstrate their significance.

Salesforce and Workday announce a partnership to assist businesses in managing their people and finances easily using Agentforce Platform and Einstein AI.

Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent is intelligent and dynamic