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    Home»News & Updates»CRM Market News»Salesforce Buys Informatica to Strengthen AI and Data Cloud Strategy
    CRM Market News

    Salesforce Buys Informatica to Strengthen AI and Data Cloud Strategy

    Dhanik SahniBy Dhanik Sahni27 May 2025Updated:3 September 20251 Comment4 Mins Read
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    Salesforce Buys Informatica | CRMTechZone
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    Salesforce revealed on Tuesday that it will acquire Informatica for roughly $8 billion, marking its most significant deal since acquiring Slack Technologies in 2021. The move signifies a return to large-scale mergers and purchases for the cloud software giant as it seeks to reinforce its capacities in the quickly evolving expert system market. Salesforce buys Informatica to strengthen its AI and data cloud strategy.

    The deal, valued at $25 per share, stands for approximately 30% of Informatica’s closing price on May 22, the day prior to news of restored settlements emerging. Shares of Informatica climbed 5.8% in premarket trading to $23.86, while Salesforce was up 1.2%. Acquiring Informatica will certainly expand Salesforce to broaden its suite of data management tools and tighten up control over how business data is managed.

    “Salesforce and Informatica will certainly develop the most complete, agent-ready data platform in the market,” claimed Salesforce chief executive officer Marc Benioff, stressing that the procurement will certainly boost the business’s position in the $150 billion-plus data enterprise market.

    The planned purchase will certainly improve Salesforce’s trusted data foundation, critical for releasing powerful and accountable agentic AI. The mix of Informatica’s rich data catalogue, data integration, governance, quality, and privacy, metadata management, and Master Data Management (MDM) services with the Salesforce system will establish a unified architecture for agentic AI. It will allow AI representatives to operate securely and responsibly and scale across contemporary businesses.

    How will Informatica data help enterprise-grade AI?

    • Data Transparency: Informatica’s innovative integration, catalog, and lineage tools show where data comes from, how it has been altered, and how it is utilized. It is crucial for auditability and regulatory compliance.
    • Data Understanding: Informatica’s rich metadata, integrated with Salesforce’s merged data design, will empower AI agents to analyze, link, and act on business information with purposeful context.
    • Data Governance: Built-in MDM, data quality controls, and policy administration ensure that all data driving AI is standard, exact, regular, and safeguarded.

    Unlocking the Full Value of Enterprise Data Across Salesforce

    Combining Informatica’s cloud-native capabilities, which include its extensive data catalog, data integration, governance, privacy, and metadata management, and MDM with the Salesforce platform will unlock new capabilities for Salesforce’s enterprise data stack. It will provide a complete solution to the challenges of artificial intelligence at scale.

    Achieving Data Clarity with Data Cloud

    Informatica will enhance Data Cloud’s leadership as a Customer Data Platform (CDP), ensuring that data from all over the company is not only unified but also clear, trusted, and actionable.

    Elevating Agentforce

    Combined Informatica and Salesforce will offer an important foundation for autonomous AI agents to analyze and act on challenging enterprise data. This will create a real system of intelligence on a trusted basis of knowledge.

    Augmenting the Customer 360

    Salesforce CRM systems will be improved, therefore empowering teams to provide more customized and effective customer experiences.

    Governed Understanding for MuleSoft

    Informatica’s sophisticated data quality, integration, cataloging, and governance will guarantee that data transmitted through MuleSoft APIs is not only interconnected but also enhanced, standardized, and reliable. It will provide a dependable stream to support AI-driven decisions and actions throughout the enterprise.

    Context-Rich Insights for Tableau

    Enhanced Contextual Insights for Tableau: Tableau users will gain deeper, context-oriented insights due to a more accessible and comprehensible data environment.

    Summary

    This deal is a strategic move to strengthen Salesforce’s position in the AI and data management sectors, potentially enhancing its competitiveness against rivals like Snowflake and Databricks.

    References

    • Salesforce to Acquire Informatica for $8 billion
    • Salesforce Signs Definitive Agreement to Acquire Informatica

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    Dhanik Sahni
    • Website

    Dhanik Sahni is a seasoned Salesforce Architect with over 15 years of experience in architecting and implementing robust CRM solutions for businesses of all sizes. With a deep understanding of Salesforce's capabilities and a passion for leveraging technology to drive business growth, hehave become a trusted expert in the field.

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