Avoid costly CRM mistakes with our guide to 10 common pitfalls and proven strategies for successful CRM implementation and higher ROI.
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Explore the top CRM trends for 2024, from AI and IoT integration to hyper-personalization, and learn how they drive business success!
A data strategy aligns data with business goals, transforming it into innovation. CRMs like Salesforce or HubSpot, analyze, and enhance data management.
This article delves into what data in modern contact centres entails, the importance of role of data, and real-world examples to demonstrate its significance.
Choosing right Zoho CRM pricing plan is determined by a number of factors, including your company’s size, specific needs, and budget
Customer Experience is evolving every day with the rise of technology, demand for a better customer experience, data privacy and trust, changing social trends.
Zoho Creator is a platform for low-code application development that enables customers to create business applications without considerable coding experience.
Customer Experience (CX) is the term used to describe how a consumer feels about a brand as a whole as a result of all of their interactions and experiences.