Browsing: AI Investment

Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent is intelligent and dynamic

NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will resolve gap between customer perception and internal reality.

Salesforce’s AI investment in the UK is a great move to accelerate AI innovations. UK AI Centre will bring industry experts to innovate and collaborate.