Understand the differences between CRM and ERP : CRM enhances customer engagement, while ERP integrates business operations for efficiency and effectiveness.
Browsing: CRM Comparisons
CRM Customer Engagement Center is used to describe software solutions that are used to engage customers intelligently, both proactively and reactively
MMHs, or multichannel marketing hubs, are all-inclusive marketing platforms. Gartner named Salesforce a Leader in Magic Quadrant for Multichannel Marketing Hubs
Salesforce Named a Leader in the Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms for vision, completeness, and execution capability.
API management technologies and practices are crucial for enterprises. MuleSoft Named a Leader in the 2023 Gartner Magic Quadrant for API Management.
Salesforce has been named a Leader in the Gartner® Magic Quadrant for B2B Marketing Automation Platforms in 2023. This is sixth consecutive year for them.