A data strategy aligns data with business goals, transforming it into innovation. CRMs like Salesforce or HubSpot, analyze, and enhance data management.

This article delves into what data in modern contact centres entails, the importance of role of data, and real-world examples to demonstrate its significance.

Telephony tools are essential in streamlining communication and improving customer relationships. This post will list out top 10 free telephony tools in market.

Salesforce recently launched Agentforce to streamline customer and employee interaction within each Salesforce cloud. This post will explain Agentforce agent.

Salesforce CRM is a powerful tool that can help a company grow. To get the most out of Salesforce, you need a method, careful planning, and ongoing improvement.

This guide dives deep into the world of top financial CRM applications, providing a comprehensive overview of the industry’s current trends and features.

This guide delves into the top five essential features that a financial services CRM must have, providing detailed examples to demonstrate their significance.