Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent is intelligent and dynamic

Salesforce Financial Services Cloud (FSC) offers a powerful solution to manage policies, claims, quotes, and commissions for insurance industry.

CRM systems help businesses manage customer data and streamline operations. This article delves into the top ten security vulnerabilities in CRM systems.

Salesforce today announced new Revenue Lifecycle Management capabilities that enable businesses to scale and automate the entire quote-to-cash sales process.

Salesforce events are organized to educate and showcase new products/features to clients, developers, partners, and business owners.

Artificial intelligence is transforming medical diagnostics and treatment, providing examples and insights into the technology’s impact on modern medicine.

NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will resolve gap between customer perception and internal reality.

Salesforce Multi-Factor Authentication is additional security measure to authenticate user using two or more forms of verification channels.

Salesforce’s AI investment in the UK is a great move to accelerate AI innovations. UK AI Centre will bring industry experts to innovate and collaborate.

AI transforming customer service in retail sector. Customer service space changing the way businesses engage with their customers.