Salesforce has been named a Leader in the Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms, reaffirming its position as a market leader
Browsing: AI and Automation
Salesforce and Workday announce a partnership to assist businesses in managing their people and finances easily using Agentforce Platform and Einstein AI.
Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent is intelligent and dynamic
NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will resolve gap between customer perception and internal reality.
Salesforce Service Cloud is a powerful platform that enables organisations of all sizes to provide outstanding customer service, improving productivity.