Social Customer Relationship Management (Social CRM) is an organisational approach and technology solution that integrates traditional CRM practices.
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Sales Force Automation (SFA) platforms are essential tools for businesses sales processes. This post will list the top 10 sales force automation platforms.
SugarCRM has introduced Generative AI capabilities to help midmarket customers improve their CRM platforms.
Salesforce has been named a Leader in the Gartner® Magic Quadrant for B2B Marketing Automation Platforms in 2023. This is sixth consecutive year for them.