CRM System Types of Customer Relationship Management (CRM) systemsBy Dhanik Sahni25 October 20232 Customer Relationship Management (CRM) refers to the strategies, practices, and technology used by businesses to manage and analyze interactions with customers
CRM System What is Social CRM?By Dhanik Sahni18 October 20230 Social Customer Relationship Management (Social CRM) is an organisational approach and technology solution that integrates traditional CRM practices.
