Customer Experience is evolving every day with the rise of technology, demand for a better customer experience, data privacy and trust, changing social trends.
Browsing: CRM
CRM Customer Engagement Center is used to describe software solutions that are used to engage customers intelligently, both proactively and reactively
API management technologies and practices are crucial for enterprises. MuleSoft Named a Leader in the 2023 Gartner Magic Quadrant for API Management.
Salesforce has been named a Leader in the Gartner® Magic Quadrant for B2B Marketing Automation Platforms in 2023. This is sixth consecutive year for them.