Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent is intelligent and dynamic
Browsing: Generative AI
Salesforce’s AI investment in the UK is a great move to accelerate AI innovations. UK AI Centre will bring industry experts to innovate and collaborate.
Salesforce announced the release of Einstein 1 Studio, a collection of low-code tools that let developers and admins customize Einstein Copilot
AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.
Salesforce revealed new data and AI-powered solutions to improve the whole shopping experience today at NRF 2024 for Retail merchandisers and marketers.
Salesforce Service Cloud is a powerful platform that enables organisations of all sizes to provide outstanding customer service, improving productivity.
CRM Customer Engagement Center is used to describe software solutions that are used to engage customers intelligently, both proactively and reactively
primary purpose of CRM System is to strengthen existing customer connections, attract new customers, streamline procedures that promote profitability.
SAP has introduced new CX generative AI capabilities across its SAP Customer Experience portfolio, including SAP’s natural-language generative AI copilot.
Constellation Research has recognized Infor customer Combilift with a 2023 SuperNova Award for leadership in adopting disruptive technologies.