CRM System How will AI change the user experience in CRM systems?By Dhanik Sahni11 February 20240 AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.
CRM System Gartner Magic Quadrant for Personalization Engines 2023By Dhanik Sahni21 January 20241 Gartner Magic Quadrant for Personalization Engines are software that personalise content, and recommendations for specific users based on their preferences.
