CRM News Enhancing Chatbot Experiences with Salesforce’s New Einstein Service AgentBy Dhanik Sahni17 July 20241 Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent is intelligent and dynamic
CRM System How will AI change the user experience in CRM systems?By Dhanik Sahni11 February 20240 AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.
