Accenture has Acquired Incapsulate, a renowned digital transformation consulting business focused on Salesforce solutions for public sector.
Month: November 2023
Financial Service Cloud Apps aims to streamline operations, improve client interaction, and boost overall efficiency within financial service organisations.
CRM Customer Engagement Center is used to describe software solutions that are used to engage customers intelligently, both proactively and reactively
Salesforce introduced Service Intelligence, a powerful new analytics app for Service Cloud to increase agent productivity and improve customer satisfaction.
Cloud telephony is a communication technology that hosts voice and data services on remote servers and allows users to access them via the Internet.
Contract management refers to the process of creating, tracking, and managing contracts between parties involved in business transactions, such as customers.
primary purpose of CRM System is to strengthen existing customer connections, attract new customers, streamline procedures that promote profitability.
HCL Tech will accelerate digital transformation of Banco do Brasil, one of the biggest financial institutions in Latin America.
Atomberg Partners with Salesforce a global CRM Leader to Boost Customer Experiences of all over 350 service centre’s scattered across several cities in India.