Salesforce has entered into a formal agreement to purchase Utah-based company Spiff. Spiff is a provider of a incentive compensation management (ICM) software.
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HubSpot has finalised the purchase of Clearbit, a B2B “data activation” platform provider to strengthen HubSpot’s customer intelligence capabilities.
Accenture has Acquired Incapsulate, a renowned digital transformation consulting business focused on Salesforce solutions for public sector.
CRM Customer Engagement Center is used to describe software solutions that are used to engage customers intelligently, both proactively and reactively
Salesforce introduced Service Intelligence, a powerful new analytics app for Service Cloud to increase agent productivity and improve customer satisfaction.
HCL Tech will accelerate digital transformation of Banco do Brasil, one of the biggest financial institutions in Latin America.
Atomberg Partners with Salesforce a global CRM Leader to Boost Customer Experiences of all over 350 service centre’s scattered across several cities in India.
SAP has introduced new CX generative AI capabilities across its SAP Customer Experience portfolio, including SAP’s natural-language generative AI copilot.
Constellation Research has recognized Infor customer Combilift with a 2023 SuperNova Award for leadership in adopting disruptive technologies.
Pipedrive, a simple and efficient sales CRM for small enterprises, unveiled its latest AI-powered Sales Assistant. It is now in beta phase.