Zoholics is an annual event hosted by Zoho Corporation, a software company that specialises in cloud-based business software.

Salesforce survey apps are tools built into the Salesforce ecosystem that help to automate and improve the process of gathering feedback and insights

Accenture has Acquired Incapsulate, a renowned digital transformation consulting business focused on Salesforce solutions for public sector.

Financial Service Cloud Apps aims to streamline operations, improve client interaction, and boost overall efficiency within financial service organisations.

CRM Customer Engagement Center is used to describe software solutions that are used to engage customers intelligently, both proactively and reactively

Salesforce introduced Service Intelligence, a powerful new analytics app for Service Cloud to increase agent productivity and improve customer satisfaction.

Cloud telephony is a communication technology that hosts voice and data services on remote servers and allows users to access them via the Internet.

Contract management refers to the process of creating, tracking, and managing contracts between parties involved in business transactions, such as customers.

primary purpose of CRM System is to strengthen existing customer connections, attract new customers, streamline procedures that promote profitability.

HCL Tech will accelerate digital transformation of Banco do Brasil, one of the biggest financial institutions in Latin America.