Salesforce has been named a Leader in the Gartner® Magic Quadrant™ for B2B Marketing Automation Platforms, reaffirming its position as a market leader
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Salesforce recently launched Agentforce to streamline customer and employee interaction within each Salesforce cloud. This post will explain Agentforce agent.
Salesforce and Workday announce a partnership to assist businesses in managing their people and finances easily using Agentforce Platform and Einstein AI.
Salesforce has announced Einstein Service Agent, its first fully autonomous AI agent. Einstein Service Agent is intelligent and dynamic
NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will resolve gap between customer perception and internal reality.
CRM systems that have been enhanced with Artificial intelligence (AI in CRM) may significantly enhance business processes and the customer experience.
AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.
HubSpot has finalised the purchase of Clearbit, a B2B “data activation” platform provider to strengthen HubSpot’s customer intelligence capabilities.
HCL Tech will accelerate digital transformation of Banco do Brasil, one of the biggest financial institutions in Latin America.