CRM systems that have been enhanced with Artificial intelligence (AI in CRM) may significantly enhance business processes and the customer experience.
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AI (Artificial Intelligence) improves CRM capabilities by making interactions more personalised, efficient, and informative.
HubSpot has finalised the purchase of Clearbit, a B2B “data activation” platform provider to strengthen HubSpot’s customer intelligence capabilities.
HCL Tech will accelerate digital transformation of Banco do Brasil, one of the biggest financial institutions in Latin America.