NICE has launched CXone Mpower a new CX-Aware AI to provide personalized experience. This will resolve gap between customer perception and internal reality.
Browsing: CRM News
Salesforce’s AI investment in the UK is a great move to accelerate AI innovations. UK AI Centre will bring industry experts to innovate and collaborate.
CRM software is essential in the fast-paced world of small business operations. These systems provide a centralised centre for storing and analysing vital data.
Salesforce Events are organized every month to educate and showcase new products/features to clients, developers, partner and business owners.
A Free CRM applications is essentially a system that allows businesses to manage customer data and interactions, access business information, automate sales.
Salesforce announced the release of Einstein 1 Studio, a collection of low-code tools that let developers and admins customize Einstein Copilot
Gartner Magic Quadrant for Personalization Engines are software that personalise content, and recommendations for specific users based on their preferences.
Salesforce revealed new data and AI-powered solutions to improve the whole shopping experience today at NRF 2024 for Retail merchandisers and marketers.
Salesforce Service Cloud is a powerful platform that enables organisations of all sizes to provide outstanding customer service, improving productivity.
Salesforce has entered into a formal agreement to purchase Utah-based company Spiff. Spiff is a provider of a incentive compensation management (ICM) software.
