CRM Customer Engagement Center is used to describe software solutions that are used to engage customers intelligently, both proactively and reactively
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Salesforce introduced Service Intelligence, a powerful new analytics app for Service Cloud to increase agent productivity and improve customer satisfaction.
primary purpose of CRM System is to strengthen existing customer connections, attract new customers, streamline procedures that promote profitability.
HCL Tech will accelerate digital transformation of Banco do Brasil, one of the biggest financial institutions in Latin America.
Atomberg Partners with Salesforce a global CRM Leader to Boost Customer Experiences of all over 350 service centre’s scattered across several cities in India.
Salesforce Design Days is an annual worldwide design conference organized by the Salesforce India Industries UX team. This will take place on November 2–3.
MMHs, or multichannel marketing hubs, are all-inclusive marketing platforms. Gartner named Salesforce a Leader in Magic Quadrant for Multichannel Marketing Hubs
Salesforce Backup and Recovery solution is required to secure Salesforce Org Data. We need this for data protection and Business Continuity.
Salesforce introduced Life Sciences Cloud, a trusted, safe system for pharmaceutical (Pharma) and medical technology (MedTech) organizations
Customer Experience (CX) is the term used to describe how a consumer feels about a brand as a whole as a result of all of their interactions and experiences.