Salesforce Health Cloud is a CRM platform designed exclusively for healthcare professionals and organisations. Its goals are to better patient care.
primary purpose of CRM System is to strengthen existing customer connections, attract new customers, streamline procedures that promote profitability.
Salesforce Backup and Recovery solution is required to secure Salesforce Org Data. We need this for data protection and Business Continuity.
Customer Relationship Management (CRM) refers to the strategies, practices, and technology used by businesses to manage and analyze interactions with customers
Customer Experience (CX) is the term used to describe how a consumer feels about a brand as a whole as a result of all of their interactions and experiences.
Social Customer Relationship Management (Social CRM) is an organisational approach and technology solution that integrates traditional CRM practices.
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Top CRM Blogs
Discover 7 powerful Salesforce Data Cloud use cases that boost CRM with real-time insights, personalization, unified data, and AI-driven customer engagement.
Understand the differences between CRM and ERP : CRM enhances customer engagement, while ERP integrates business operations for efficiency and effectiveness.
Top CRM News
Salesforce revealed on Tuesday that it will acquire Informatica for roughly $8 billion. Salesforce buys Informatica to strengthen AI and data cloud strategy.