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    CRMTechZone
    CRM System

    Unveiling the Key Features and Functionalities of Salesforce Health Cloud

    By Dhanik Sahni6 December 20232

    Salesforce Health Cloud is a CRM platform designed exclusively for healthcare professionals and organisations. Its goals are to better patient care.

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    CRM System

    Why CRM System is required for Business?

    By Dhanik Sahni3 November 20231

    primary purpose of CRM System is to strengthen existing customer connections, attract new customers, streamline procedures that promote profitability.

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    CRM System

    How to choose the right Salesforce backup and Recovery solution?

    By Dhanik Sahni26 October 20230

    Salesforce Backup and Recovery solution is required to secure Salesforce Org Data. We need this for data protection and Business Continuity.

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    CRM System

    Types of Customer Relationship Management (CRM) systems

    By Dhanik Sahni25 October 20232

    Customer Relationship Management (CRM) refers to the strategies, practices, and technology used by businesses to manage and analyze interactions with customers

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    CRM System

    Why is Customer Experience crucial for Enterprise Success?

    By Dhanik Sahni22 October 20233

    Customer Experience (CX) is the term used to describe how a consumer feels about a brand as a whole as a result of all of their interactions and experiences.

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    CRM System

    What is Social CRM?

    By Dhanik Sahni18 October 20230

    Social Customer Relationship Management (Social CRM) is an organisational approach and technology solution that integrates traditional CRM practices.

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    Top CRM Blogs

    CRM System

    Top 7 Use Cases of Salesforce Data Cloud That Are Transforming CRM Strategy

    By Dhanik Sahni23 June 20251

    Discover 7 powerful Salesforce Data Cloud use cases that boost CRM with real-time insights, personalization, unified data, and AI-driven customer engagement.

    Salesforce Buys Informatica to Strengthen AI and Data Cloud Strategy

    27 May 2025

    How Salesforce Service Cloud Transforms Customer Support for Modern Businesses

    19 May 2025

    Ultimate Guide to Mastering Salesforce Revenue Cloud in 2025

    29 January 2025

    Top CRM Reviews

    CRM System

    The Ultimate Comparison of CRM and ERP Systems

    By Dhanik Sahni10 December 20241

    Understand the differences between CRM and ERP : CRM enhances customer engagement, while ERP integrates business operations for efficiency and effectiveness.

    10 Ways AI is Revolutionizing Medical Diagnostics

    15 June 2024

    Top 5 API Mocking Tools for CRM Professionals

    3 March 2024

    Boost Your Salesforce Experience with Best Survey Apps

    2 December 2023

    Top CRM News

    CRM News

    Salesforce Buys Informatica to Strengthen AI and Data Cloud Strategy

    By Dhanik Sahni27 May 20250

    Salesforce revealed on Tuesday that it will acquire Informatica for roughly $8 billion. Salesforce buys Informatica to strengthen AI and data cloud strategy.

    Salesforce Recognized as a Leader in Gartner® Magic Quadrant for B2B Marketing Automation

    21 October 2024

    Driving Success: Salesforce and Workday Join Forces

    24 July 2024

    Enhancing Chatbot Experiences with Salesforce’s New Einstein Service Agent

    17 July 2024
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